No Small Endeavor with Lee C. Camp cover image

222: Dan Heath: How to Change What’s Not Working

No Small Endeavor with Lee C. Camp

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Maximizing Value: Waste and Intentionality

This chapter explores the concept of waste in operations, encouraging a reevaluation of resource allocation to enhance customer value. It highlights the significance of intentionality in both personal and professional relationships, emphasizing how thoughtful choices can lead to deeper connections. Additionally, it discusses practical strategies for facilitating meaningful organizational change by understanding motivations and emotional drivers.

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