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Socio-Emotional Wealth Warps Decision Making
- Family firms hold "socio-emotional wealth" that ties identity to the business and raises the emotional stakes.
- That makes decisions harder and can destroy financial value when legacy trumps rational choices.
Ambivalence Is More Toxic Than Hate
- Ambivalent relationships (love and hate mixed) with a boss cause more stress than purely negative relationships.
- That unpredictability keeps family executives perpetually one foot in and one foot out, worsening outcomes.
Watch Meetings To Find The Truth
- Observe people in action instead of only interviewing them to discover real dynamics.
- Use those observations and comparative stories to mirror behaviors back and reduce defensiveness.