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Coaching for Leaders

666: Get People Reading What You’re Sending, with Todd Rogers

Feb 5, 2024
39:27
Snipd AI
Todd Rogers, professor of public policy at Harvard University and behavioral scientist, discusses the importance of concise writing and how to effectively communicate with busy readers. They explore strategies like using fewer words, presenting fewer ideas, and balancing goals in communication. The chapter also introduces a tool for enhancing writing skills and explores the capabilities of generative AI in content generation.
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Podcast summary created with Snipd AI

Quick takeaways

  • Writing in a concise and skimmable manner increases the likelihood of readers engaging with the message.
  • Including fewer ideas and making fewer requests in a single communication improves reader engagement and response rates.

Deep dives

Writing for Busy Readers: Key Competency for Leaders

Writing effectively is a key skill for leaders, as it allows them to get people to pay attention to their messages. Todd Rogers, a professor of public policy at Harvard University, emphasizes that everyone is a writer, whether they realize it or not. He discusses the distinction between formal and practical writing, highlighting the importance of writing in a way that accommodates the way people actually read. People are busy and tend to skim, so it's crucial to make writing easy to skim and understand. The principle of 'less is more' applies to both using fewer words and fewer ideas, as too much information can overwhelm readers. Additionally, making fewer requests increases the likelihood of receiving a response. By following these principles, leaders can improve their writing and effectively communicate with busy readers.

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