Authors Emily Field, Bryan Hancock, and Bill Schaninger discuss the pivotal role of middle managers in organizational success. They explore redefining middle management roles, offering alternative career tracks, addressing gender dynamics, valuing employees, and balancing process efficiency with mission-driven approaches.
Middle managers are pivotal in organizational success despite historical negative stereotypes.
Organizations must rethink middle management roles to focus on coaching, talent development, and employee well-being.
Deep dives
Redefining Middle Management's Role
Middle management is redefined as crucial for company success, contrary to the negative stereotypes. The historical perception of middle managers as communication conduits unraveled in the 90s, deeming them costly and redundant. Despite cost-cutting measures affecting middle managers, their role remains pivotal in handling employee well-being and communication challenges amid evolving technologies.
Empowering Middle Managers
Amid macroeconomic uncertainties, the focus shifts to middle managers who facilitate individual employee support. Organizations face a choice in utilizing middle managers - either burdening them with administrative tasks, hindering leadership responsibilities, or maximizing their impact by reallocating time to essential functions like coaching and talent development.
Middle Management Evolution and Potential
Middle managers play a dual role in strategy and people management. They guide work direction, problem-solving, and accountability while creating diverse, inclusive, and well-being-centered teams. Organizations are urged to rethink advancement models, acknowledging technical expertise as equal to or distinct from managerial excellence, promoting tailored career paths for various strengths.
Most of us don’t exactly dream about becoming a middle manager. But in fact, middle managers play a pivotal role in organizational success, according to the new book Power to the Middle: Why Managers Hold the Keys to the Future of Work(Harvard Business Review Press, July 2023). On this episode of McKinsey Talks Talent, authors Emily Field, Bryan Hancock, and Bill Schaninger talk with global editorial director Lucia Rahilly about the benefits the best managers can bring—and about how to rethink middle management roles for maximum ROI.