McKinsey Talks Talent
The future of middle management
Aug 9, 2023
Authors Emily Field, Bryan Hancock, and Bill Schaninger discuss the pivotal role of middle managers in organizational success. They explore redefining middle management roles, offering alternative career tracks, addressing gender dynamics, valuing employees, and balancing process efficiency with mission-driven approaches.
28:39
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Quick takeaways
- Middle managers are pivotal in organizational success despite historical negative stereotypes.
- Organizations must rethink middle management roles to focus on coaching, talent development, and employee well-being.
Deep dives
Redefining Middle Management's Role
Middle management is redefined as crucial for company success, contrary to the negative stereotypes. The historical perception of middle managers as communication conduits unraveled in the 90s, deeming them costly and redundant. Despite cost-cutting measures affecting middle managers, their role remains pivotal in handling employee well-being and communication challenges amid evolving technologies.
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