15min chapter

McKinsey Talks Talent cover image

The future of middle management

McKinsey Talks Talent

CHAPTER

Evolving Role of Middle Managers in the Digital Age

This chapter explores the challenges and transformations middle managers have faced from the post-war era to the present, emphasizing the shifting perceptions towards their role in organizations. It discusses the dilemmas middle managers encounter in balancing administrative tasks with coaching responsibilities, advocating for reallocating time for talent development. The conversation highlights the importance of redefining the middle management role and leveraging technology to streamline tasks for a greater impact on coaching and strategy implementation.

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