

Episode 326: Training Up Junior Admins and Support Staff with Evan Walker
Jul 31, 2023
Chapters
Transcript
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
Introduction
00:00 • 2min
The First Penn State Conference in Four Years
01:33 • 3min
How I Got My First Hand at Apple and How I End Up at Jamf
04:16 • 5min
The Importance of Structured Learning
09:16 • 5min
The Different Types of Learning
14:20 • 4min
How to Be a Successful Mac Admin With SimpleMDM
17:52 • 5min
The Importance of Planning for Unscripted Trainings
23:09 • 3min
How to Facilitate Open Communication Across the Board
26:22 • 4min
The Importance of Consequences
30:39 • 2min
The Importance of Concentric Circles in Organizational Learning
32:11 • 5min
The Hardest Job in a Support Organization
37:35 • 2min
How Collide Can Get Your Fleet to 100 Compliance
39:06 • 3min
How to Delegate Permissions to Your Automations
42:35 • 4min
The Four Eyes Policy
46:19 • 4min
The Best Song of All Time
49:52 • 3min
The Importance of Learning From History
53:20 • 2min
The Battle for Cultural Hegemony
55:25 • 2min
The Importance of Control Room Language
57:00 • 2min
How History Gets Written
58:51 • 3min