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Episode 326: Training Up Junior Admins and Support Staff with Evan Walker

Mac Admins Podcast

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The Importance of Concentric Circles in Organizational Learning

The further inside someone's skill set the more potential for boredom and that's when we might get snarky with people. We've got to be able to identify places that we are comfortable learning in at Jamf right now is like certificates you know p-k-i certificates and things like that it's very touch and go there's not a lot of people that do it because it is so far out there. Being your own advocate can be hard and support situations I mean as managers then or managers need to provide that escalation path and make people feel comfortable pulling the rip cord.

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