ReThinking

Finding the joy of service with Milk Bar's Christina Tosi and restaurateur Will Guidara

22 snips
Nov 5, 2024
Christina Tosi, a James Beard award-winning chef and author, joins her partner Will Guidara, a top restaurateur known for transforming Eleven Madison Park. They discuss the transformative power of service in both the culinary world and personal life. Listeners learn about the concept of 'unreasonable hospitality' and the importance of thoughtful gestures. They also emphasize nurturing workplace culture for employee fulfillment and reflect on how meaningful connections enhance the dining experience. With humor, they share personal stories about success and the joy of relationships.
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ANECDOTE

The Hot Dog Incident

  • Will Guidara once bought a New York hot dog for guests who regretted not having one.
  • He served it to them at Eleven Madison Park, a Michelin-star restaurant.
ANECDOTE

Christina's Upbringing

  • Christina Tosi's mom forbade her from saying "I can't" or "I'm bored", fostering her creativity.
  • This mindset led her to create cereal milk soft serve, turning a childhood rule into a business.
ANECDOTE

The Indoor Beach

  • For a couple whose beach vacation was cancelled, Will Guidara created a beach in the private dining room.
  • Complete with sand, a kiddie pool, and Mai Tais, showing extreme hospitality.
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