The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr 714: From Zero to Hero: How to Dominate Outbound SaaS Sales with Rippling and Founders Fund on CRO Confidential

18 snips
Jan 5, 2024
In this episode, Sam Blond interviews Ashley Kelly, VP of Global Sales Development at Rippling, about scaling outbound sales and SDRS. They discuss hiring the right outbound sales team, the SDR interview checklist, and creating an environment for success. The chapter also explores the significance of SDRs and their career progression.
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ADVICE

Outbound Sales Strategy

  • Don't start outbound sales with impersonal blasts or purchased contact lists.
  • Leverage your network first, targeting warm leads like first-degree LinkedIn connections within your ICP.
ANECDOTE

Creative Outbound

  • Brex used creative outbound tactics like a champagne campaign and billboards.
  • Targeting people in specific areas with personalized gifts increased reply rates.
ADVICE

SDR Hiring

  • Hire an experienced SDR director first to establish processes before hiring junior reps.
  • Focus on characteristics like coachability, resilience, organization, and motivation.
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