The Double Win

The Hidden Half of Decisions | Eric Johnson

Oct 25, 2022
Eric Johnson, a Columbia Business School professor and author of The Elements of Choice, discusses the fascinating concept of choice architecture and how it shapes decision-making in business. He highlights the hidden costs of choices that can undermine long-term growth. Courtney Baker, Chief Revenue Officer at Full Focus, joins in to explore how empowering teams and delegating decisions can foster better outcomes. The conversation also emphasizes balancing quick decision-making with thorough analysis and the emotional complexities leaders face in letting go of control.
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