The Curbsiders Teach 51: #53 Adjusting During Crucial Conversations Based on Personality and Psychological Safety with guests: Julie Byington, C-TAGME, Ashley Johnson, C-TAGME, and Samatha Ankireddy, MD and Laura Thompson, MD
Jun 18, 2025
Join Julie Byington, a seasoned GME professional, Ashley Johnson, an experienced program coordinator, and chief residents Samatha Ankireddy and Laura Thompson as they share powerful strategies for mastering crucial conversations. They highlight how emotional intelligence and understanding personality types can transform difficult dialogues into productive discussions. Explore the importance of psychological safety, the value of tailoring communication styles, and the art of active listening in high-stakes situations.
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Prep Key to Crucial Talks
- Prepare well for crucial conversations by clarifying the goal and facts before speaking.
- Focus on mutual purpose and keep emotions and biases in check for productive dialogue.
Ensure Psychological Safety First
- Start meetings by creating psychological safety and stating shared objectives clearly.
- Listen actively to understand others' perspectives and end with a mutually agreed upon plan.
Adapt to Personality Types
- Personality awareness means understanding how others communicate and adapting your style accordingly.
- Tailoring your approach to someone's personality enhances communication effectiveness.
