51: #53 Adjusting During Crucial Conversations Based on Personality and Psychological Safety with guests: Julie Byington, C-TAGME, Ashley Johnson, C-TAGME, and Samatha Ankireddy, MD and Laura Thompson, MD
The Curbsiders Teach
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Navigating Feedback and Communication in Healthcare
This chapter explores the emotional complexities of receiving and delivering feedback in professional settings, particularly with residents. The speakers discuss the importance of effective communication and trust-building methods to foster a psychologically safe environment. They emphasize the necessity of understanding different personality types to tailor communication strategies and enhance decision-making within healthcare teams.
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