51: #53 Adjusting During Crucial Conversations Based on Personality and Psychological Safety with guests: Julie Byington, C-TAGME, Ashley Johnson, C-TAGME, and Samatha Ankireddy, MD and Laura Thompson, MD
The Curbsiders Teach
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The Power of Active Listening in Conversations
This chapter emphasizes the importance of active listening in challenging conversations, highlighting self-awareness and the dangers of assumptions. It also discusses the role of personality traits in communication and the commitment to delivering educational content for listener engagement.
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