Negotiate Anything

Brian Solis: How Fear of Innovation Could Destroy Your Company

Jan 27, 2025

Brian Solis, Head of Global Innovation at ServiceNow and author of 'Mindshift,' discusses the dire need for companies to embrace technological disruptions like generative AI. He emphasizes that innovative thinking is crucial for leadership in today's fast-paced world. With real-world examples, Brian illustrates how empathetic persuasion can help teams overcome skepticism. He also highlights the importance of self-awareness and humility in leadership to drive positive change and maintain a proactive culture amidst rapid technological advancements.

40:35

Episode guests

Brian Solis

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Episode notes

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Quick takeaways

Leaders must proactively embrace technological disruptions like generative AI and cultivate a mindset focused on foresight and opportunity.

Effective storytelling combined with empathy helps leaders communicate the benefits of new technologies, fostering team engagement and acceptance of change.

Deep dives

Embracing Generative AI as a Catalyst for Change

Generative AI represents a significant shift in how businesses approach innovation and disruption, moving away from merely improving existing processes. This technology encourages organizations to think beyond linear growth and to recognize new possibilities previously thought unattainable. By adopting a mindset focused on foresight, leaders are urged to proactively plan for opportunity rather than waiting to react to disruptions. Such a shift in thinking empowers businesses to grow exponentially and embrace the unknown, positioning them to leverage the capabilities of generative AI for transformative outcomes.

Intro

2min

Embracing Innovation in a Tech-Driven World

10min

Navigating Change: The Power of Empathetic Persuasion and Storytelling in Negotiation

3min

Navigating Innovation through Self-Awareness

22min

Unlocking Opportunities: Enhance Your Leadership and Negotiation Skills

2min

Request A Customized Workshop For Your Company

In this episode of "Negotiate Anything," host Kwame Christian welcomes Brian Solis, the Head of Global Innovation at ServiceNow, to discuss the future of technology and its implications for leadership and negotiation. Brian shares insights from his new book "Mindshift," emphasizing the need for a proactive and optimistic approach to technological disruptions. Through real-world examples, they explore how leaders can break through fear and skepticism to harness new technologies effectively. This conversation provides valuable strategies for navigating the complex landscape of technological innovation and change management in negotiations.