Navigating Change: The Power of Empathetic Persuasion and Storytelling in Negotiation

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In this episode of "Negotiate Anything," host Kwame Christian welcomes Brian Solis, the Head of Global Innovation at ServiceNow, to discuss the future of technology and its implications for leadership and negotiation. Brian shares insights from his new book "Mindshift," emphasizing the need for a proactive and optimistic approach to technological disruptions. Through real-world examples, they explore how leaders can break through fear and skepticism to harness new technologies effectively. This conversation provides valuable strategies for navigating the complex landscape of technological innovation and change management in negotiations.

What’s Covered:

• The importance of embracing technological disruptions like generative AI
• How leaders can effectively persuade their teams to adopt new technologies
• Real-world examples to illustrate the power of futuristic thinking

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