Calendly: Emily Triplett Lentz on rethinking content for 2024 (rerun)
Nov 11, 2024
auto_awesome
Emily Triplett Lentz, Senior Manager of Content Marketing at Calendly, shares her journey from startup to enterprise. She discusses the balance between product-led and sales-led strategies in content marketing. Lentz reveals her innovative plans for 2024, incorporating AI to enhance content workflows. The conversation also covers the importance of team collaboration and the role of video in content distribution. Additionally, she highlights the significance of adapting strategies to meet evolving market demands and shares insights from an AI summit.
Emily Triplett Lentz emphasizes the need to balance product-led growth and sales-led strategies to effectively cater to diverse customer needs.
Calendly's recent AI summit showcases their commitment to integrating innovative technologies in content creation to enhance workflow and collaboration.
Deep dives
SuperPath Pro Membership Benefits
SuperPath Pro offers a comprehensive suite of benefits designed to enhance members' content marketing skills. Members gain access to an extensive library of courses and resources, as well as monthly one-on-one calls that foster collaboration and idea-sharing among peers. In addition to individualized sessions, the program hosts monthly SuperPath Socials, where members participate in group discussions and breakout sessions, making networking and knowledge exchange a key focus. The initiative also includes private Ask Me Anything (AMA) sessions in a Slack group, providing ongoing support and insights into current trends in content marketing for an annual fee of $500.
Balancing Growth Strategies at Calendly
Calendly operates at the intersection of product-led growth and sales-led strategies, recognizing the importance of both in its expansion efforts. The company supports individual users through freemium options while also targeting larger teams and enterprises through its suite of scheduling automation solutions. Content marketing plays a crucial role in accommodating these varying customer needs, promoting both accessibility for smaller accounts and deeper engagement for larger organizations. This dual approach allows Calendly to adapt its messaging and resources based on its diverse audience while driving significant revenue growth.
The Role of AI in Content Strategy
Calendly's content team is actively exploring the integration of AI technologies to enhance their workflow and content creation processes. In a recent initiative, the team organized an AI summit aimed at developing practical uses for AI tools, encouraging collaboration and innovation among team members. This exploratory approach allows the team to assess the effectiveness of various AI applications, fostering a culture where experimentation is valued and encouraged. By implementing selected AI tools, the team hopes to streamline content production, ultimately freeing up time for more creative and strategic endeavors.
Insights into Content Team Collaboration
Calendly emphasizes cross-functional collaboration within its content creation efforts to ensure alignment with overall marketing objectives. Regular meetings are held with content creators from various marketing teams to facilitate brainstorming and knowledge sharing, thus promoting efficiency and minimizing redundancy. This synchronization allows the content team to support broader campaigns while still maintaining focus on producing high-quality, relevant materials. The result is a cohesive and integrated approach to content creation, empowering all contributors to work towards common goals while delivering impactful messaging.
In this episode of Content Briefly, we’ve interviewed Emily Triplett Lentz, Senior Manager, Content Marketing at Calendly, and discussed how she balances PLG and sales-led motion simultaneously, her thoughts on verticalizing content, where video and social fit into her 2024 plans, and the why behind her team’s ‘AI hackathon’.
This episode is brought to you by our friends at SHUFFLL.
************************
Timestamps:
00:00 Intro 03:54 Who is Emily Triplett Lentz? 04:13 Emily’s background. 05:06 Calendly's journey from startup to enterprise. 06:36 Balancing PLG and sales-led motion simultaneously. 07:47 Calendly's content strategy. 10:38 Rethinking content amid challenges. 13:01 Calendly’s team structure and operations. 15:56 Creator-led distribution. 18:17 Content verticalization & cross-team collaboration. 22:23 Internal & external content creation. 23:57 Important metrics for evaluating content performance. 25:10 The role of product marketing in PLG motions. 26:43 Communication tools for team collaboration. 28:16 Content prioritization and OKRs. 29:36 Balancing new and existing content. 31:57 Example of a successful content piece. 34:27 Personal reflections on scheduling links. 36:40 Calendly's AI summit. 40:48 Learn more about Emily and Calendly and get in touch. 41:35 Outro