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The GaryVee Audio Experience

Radical candor vs. Kind Candor

Oct 19, 2023
CEO of Carta, Henry Ward, joins the podcast to discuss leadership, struggles of middle management, and being more efficient at work. They explore the evolution of Carta, memorable moments in business, the disconnect between education and entrepreneurship, challenges and opportunities for middle managers, the importance of having 'family members' in the organization, and various topics including football, Taylor Swift, and the future of labor.
38:49

Episode guests

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Quick takeaways

  • Delivering bad news with empathy and understanding the audience is crucial for effective communication.
  • Recognizing and rewarding the positive contributions of middle managers creates a supportive environment for growth and impact.

Deep dives

The Importance of Candor and Empathy in Communication

Henry Ward, the CEO of CARTA, discusses the role of candor and empathy in communication. He emphasizes the need to deliver bad news with empathy, compassion, sympathy, and context. He believes that radical candor can sometimes lack these important elements and that understanding the audience is crucial. By leading with curiosity and fostering open communication, organizations can build trust and have more productive discussions.

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