AI Snips
Chapters
Transcript
Episode notes
Build Relations with Wine Reps
- Wine salespeople (reps) educate restaurants about wines and suggest buying decisions.
- Building good relationships with reps unlocks access to better wines and knowledge.
Educate Staff on Glass Wines
- Servers should know wines by the glass well and confidently answer customer questions.
- Regular tastings and education help staff improve their wine knowledge.
Wine Ordering Can Feel Judging
- When ordering wine, customers often feel judged and must impress the sommelier.
- The sommelier quietly evaluates if they know their wine without correcting mistakes harshly.