Negotiate Anything The Art of Dealing with Crisis: A Talk with Gary Noesner
Nov 23, 2023
Gary Noesner, former FBI hostage negotiator, discusses the underrated qualities of a negotiator, the essence of communication, and what pays off in negotiations. They highlight the importance of likability, patience, trust, and building relationships while sharing examples from their careers and personal experiences.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
The Background and Skills of a Crisis Negotiator
01:34 • 5min
The Power of Negotiation and Relationship Building
06:18 • 4min
Improving Negotiation Skills and Handling Difficult Conversations
10:47 • 2min
The Key Attribute: Likability
12:24 • 22min
Patience and Trust in Negotiations
34:38 • 11min
Reflections on a Career as an FBI Hostage Negotiator and Welcoming Listeners to the Team
45:19 • 3min