Jule Kim, an executive coach and marketing expert, joins Chris Do for a thought-provoking discussion on trust in client interactions. They dive into the importance of active listening and understanding client perspectives, sharing personal anecdotes that highlight common sales pitfalls. Jule emphasizes the value of structured mentorship and the necessity of mastering the basics before innovating. The conversation also touches on the complexities of client-coach relationships, urging open-mindedness for personal growth and empowerment.
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question_answer ANECDOTE
Clients Negotiating Against Themselves
Chris Do shares an anecdote where clients, familiar with his negotiation teachings, negotiated against themselves.
This resulted in a surprisingly smooth sales process for Chris.
question_answer ANECDOTE
Misapplication of Negotiation Techniques
Chris Do recounts an instance where a creative, after overusing Chris's negotiation techniques, offered services for free.
Chris highlights the importance of understanding client needs and value.
insights INSIGHT
Hidden Objections
Jule Kim points out that client objections aren't always what they seem.
Chris Do's "I can't afford it" masked deeper reasons.
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In this book, Phil M. Jones shares his expertise on the importance of choosing the right words at the right time to influence outcomes. He delivers what he calls ‘Magic Words’ and provides precise examples of how to use them to enhance communication skills. The book is applicable to various situations, including business, sales, and personal interactions, and emphasizes the role of words in shaping favorable outcomes. Jones draws from his extensive experience in training people across the globe to demystify the art of effective communication.
Building Trust
In this episode, host Chris Do sits down with Jule Kim, and they explore the intricacies of the sales process and the transformative power of discipline, trust, and mentorship. They discuss the common sales pitfalls, emphasizing the importance of building initial trust with clients, listening to their needs, and aligning with their goals. Chris recounts personal experiences with clients and highlights the critical need for proper application of teaching methods to avoid miscommunication. The conversation extends to the parallels between military discipline and life coaching, underscoring the value of following a structured system for significant personal and professional transformations. Through Chris's story of mentoring Rodrigo and a past business proposal, the hosts stress the necessity of understanding the buyer's mindset and committing fully to mentorship relationships. Jule offers her expertise in executive coaching and marketing, emphasizing the essential elements of trust, commitment, and respect in successful mentorship and coaching dynamics.
The Futur with Chris Do 