The Futur with Chris Do 296 - The Art of Client Conversations - With Jule Kim
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Jun 19, 2024 Jule Kim, an executive coach and marketing expert, joins Chris Do for a thought-provoking discussion on trust in client interactions. They dive into the importance of active listening and understanding client perspectives, sharing personal anecdotes that highlight common sales pitfalls. Jule emphasizes the value of structured mentorship and the necessity of mastering the basics before innovating. The conversation also touches on the complexities of client-coach relationships, urging open-mindedness for personal growth and empowerment.
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Clients Negotiating Against Themselves
- Chris Do shares an anecdote where clients, familiar with his negotiation teachings, negotiated against themselves.
- This resulted in a surprisingly smooth sales process for Chris.
Misapplication of Negotiation Techniques
- Chris Do recounts an instance where a creative, after overusing Chris's negotiation techniques, offered services for free.
- Chris highlights the importance of understanding client needs and value.
Hidden Objections
- Jule Kim points out that client objections aren't always what they seem.
- Chris Do's "I can't afford it" masked deeper reasons.
