Passion Struck with John R. Miles Dr. Zach Mercurio on How Leaders Can Help People Feel Seen | EP 610
May 13, 2025
In a thought-provoking discussion, Dr. Zach Mercurio, a researcher and author of "The Power of Mattering," delves into the critical nature of feeling valued in our lives and workplaces. He discusses how mattering is not just a luxury but a survival instinct. Zach highlights the consequences of "anti-mattering" and the importance of leaders recognizing individual contributions. With insights on fostering connections through small acts, he offers a practical framework for leaders to truly make people feel seen and appreciated.
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Mattering vs Belonging
- Mattering means feeling that the team wouldn't be complete without you.
- It's about feeling significant to individuals in the group, beyond belonging and inclusion.
Mattering Deficit Explains Disengagement
- Employee disengagement stems from a mattering deficit, not just poor engagement strategies.
- People don't feel seen or invested in, and this cannot be fixed by programs alone.
The Grasp Reflex and Mattering
- Zach’s son grasping his finger triggered his study of mattering as a survival instinct.
- We survive because someone cares enough to keep us alive, turning mattering into a fundamental need.
