Let's Talk Loyalty #392: Leading Retail Loyalty Brand, TFG Delivers Real Personalisation
10 snips
Jun 13, 2023 Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Introduction
00:00 • 3min
The Hidden Gem of Loyalty
03:29 • 3min
TFG Rewards: A Force to Be Reckoned With in the Retail Market
06:49 • 4min
How TFG Rewards Work
10:46 • 2min
How TFGs Uses Data to Create Propositions to Customers
12:32 • 2min
The Role of the Customer Team in TFD Rewards
14:23 • 2min
The Importance of Customer Lifecycle in Retail
16:37 • 2min
How Data Is Used in TFG
18:09 • 2min
The Importance of Personalization in Personalization
19:45 • 2min
The Lifeblood of TFG Rewards
21:35 • 3min
The a Team That Underpins the TFG Rewards Program
24:47 • 2min
TFG's Retention Rate Is World Leading
26:26 • 3min
TFG's Playfulness in Attracting the Younger Generation
29:32 • 3min
The Importance of a Relationship With Infotech
32:28 • 2min
How to Reach a Leader of the South African Loyalty Industry
34:08 • 3min