The Jordan Harbinger Show 678: Chris Voss | Hostage Negotiation Tactics for Everyday Life
18 snips
Jun 2, 2022 
Chris Voss, a former FBI hostage negotiator and author of 'Never Split the Difference,' shares powerful negotiation tactics that can transform everyday conversations. He breaks down emotional persuasion and reveals the three types of negotiators: Analysts, Assertives, and Accommodators. Voss emphasizes the importance of empathy, rapport-building, and effective communication while highlighting how slowing down and using mirroring can enhance negotiations. With captivating anecdotes, he demonstrates that negotiation is a crucial skill in both high-stakes and ordinary scenarios.
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The Power of "How"
- Use "how" questions to shift the burden and empower others in negotiations.
- This encourages them to explain their reasoning and find solutions.
Ecuador Kidnapping
- In a kidnapping case in Ecuador, Chris Voss shifted to using "how" questions.
- This caused the kidnappers to unify around a strategy, ultimately benefiting the negotiation.
Hidden Influencers
- Business deals often have hidden influencers who can kill agreements.
- Use "how" questions to identify and address their concerns proactively.
