HBR On Leadership How to Fix Dysfunctional Team Dynamics
40 snips
May 7, 2025 
Amy Edmondson, a Harvard Business School professor and author of The Fearless Organization, joins the discussion on transforming dysfunctional team dynamics. She emphasizes the critical role of psychological safety in fostering effective communication and trust. Topics range from managing difficult personalities to navigating the complexities of feedback and recognition in the workplace. Edmondson provides practical strategies for enhancing collaboration, promoting accountability, and ultimately improving team performance, making it a must-listen for any leader.
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Use Curiosity to Reconnect
- Ask insightful questions with a genuine intent to learn and offer value to reconnect with your team.
- Use curiosity, not complaints, to understand new team dynamics and find your role in the changed system.
Hierarchy Fuels Credit Scarcity
- Hierarchical mindsets foster a perception of credit as a scarce resource, causing people to compete for recognition.
- This scarcity mindset can harm work quality and collaboration significantly.
Support New Leaders Directly
- Address minor issues directly with your team, affirming your full trust in the manager’s decisions.
- Use clear, candid communication to reinforce the leader’s authority and cut down second-guessing.
