HBR On Leadership

Rebecca Shambaugh, a leadership coach and author, tackles the pitfalls of over-collaboration in this engaging discussion. She reveals how too much consensus can lead to indecision rather than productivity. Shambaugh highlights unique challenges women face in professional settings and offers strategies for empowering teams. The conversation dives into the importance of saying no to non-value tasks, emotional intelligence, and overcoming perfectionism in leadership. Listeners will appreciate tips on balancing teamwork with decisive action.

Jennifer Jordan, an IMD leadership professor and social psychologist, dives into the evolving landscape of leadership in a VUCA world. She discusses the shift from command-and-control styles to more adaptive approaches, emphasizing the need for leaders to fluidly navigate between various styles. Jordan highlights seven critical tensions leaders face and offers strategies for balancing listening with directing, making the case for personal growth in leadership adaptability. Real-world examples illustrate how successful leaders engage their teams during transformational periods.

Adrian Gostick, an executive coach and co-author of Leading with Gratitude, joins the discussion to tackle the tricky dynamics of difficult employees. He offers strategies for managing those who seem to sabotage, hoard information, or form disruptive cliques. The conversation emphasizes the power of gratitude in leadership and the importance of clear communication. Tips for addressing underperformance and improving team dynamics are also shared, making it clear that effective conflict resolution is essential for fostering a positive work environment.

Joseph Fuller, a management professor at Harvard Business School, and Manjuri Raman, a senior researcher, dive into the hidden dynamics of low-wage worker turnover. They argue that high turnover isn't just a pandemic issue, but stems from long-standing management misconceptions. Workers seek loyalty, growth, and clear career paths, not just pay. The duo offers actionable strategies for leaders, emphasizing mentorship, effective feedback, and proper job design to enhance retention and satisfaction among frontline employees.

Lynn Perry Wooten, President of Simmons University and crisis leadership expert, shares her insights on navigating uncertainty. She discusses key strategies from her book, emphasizing the importance of preparation for both expected and unexpected challenges. Wooten explores how leaders can build resilience and prioritize team well-being during crises. She uses real-world examples, including the Maui wildfires and the NBA's pandemic response, to illustrate effective decision-making and engagement with stakeholders under pressure.

Kelsey Alpaio, a former HBR editor and co-host of the Women at Work podcast, teams up with Lareina Yee, a McKinsey senior partner and expert on women's management challenges. They explore the hurdles new managers face, particularly women, in balancing authority and camaraderie. The conversation dives into combating biases, the importance of recognition, and how to effectively communicate as a leader. They share insights on building trust and navigating the complexities of workplace dynamics to foster respect and collaboration.

In the early 20th century, Helena Rubinstein defied gender, class, and cultural expectations to become one of the first pioneers of the modern beauty industry. Today, her namesake luxury cosmetics brand is worth more than one billion dollars. Harvard Business School professor Geoff Jones wrote a case study about the visionary leader. He explored her journey—and the lasting impact she made on global beauty standards—on Cold Call in 2019 with host Brian Kenny. Key episode topics include: gender, leadership, feminism, beauty industry, entrepreneurship, entrepreneurial business strategy, marketing HBR On Leadership curates the best conversations and case studies with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week. Listen to the original Cold Call episode: How Helena Rubinstein Used Tall Tales to Turn Cosmetics into a Luxury BrandFind more episodes of Cold Call.Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.

Christoph Senn, an INSEAD marketing professor and co-author of the insightful article 'When CEOs Make Sales Calls', dives into the complex dynamics of CEOs in B2B sales. He discusses five CEO archetypes, revealing how each affects customer engagement and deal closure. Senn highlights the importance of knowing your CEO's style—whether they're a 'social visitor' or a proactive 'growth champion'. Plus, he shares strategies for balancing executive involvement and sales team autonomy, ensuring that leadership enhances rather than hinders sales performance.

Ginni Rometty, the former Chairman and CEO of IBM and author of 'Good Power,' shares her insights on transforming hiring practices. She discusses her journey from adversity to leadership, emphasizing a skills-based approach to talent management over traditional degrees. Rometty underscores the importance of continuous learning and fostering a culture that values problem-solving and soft skills. She argues that this shift not only builds resilient teams but also cultivates inclusive workplaces, driving both business success and societal progress.

Megan Bock, COO of an insurance technology company, and Laura Sicola, a cognitive linguist and executive coach, dive into the nuances of executive presence. They discuss how leaders can project confidence, especially in remote settings. Key topics include strategies for enhancing engagement during virtual meetings, the importance of gravitas in communication, and the role of preparation and authenticity. They also emphasize overcoming perfectionism and the need to connect with audiences for effective leadership.