Acquiring Minds You’ve Been Served: Buying a $1.3m Process-Serving Company
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Jul 24, 2025 Raj Kankaria, owner of Lone Star Attorney Service, shares his unconventional journey from investment banking to the world of process serving after a personal low. He discusses the challenges of acquiring his business and building relationships in a niche industry. Raj also highlights technological advancements like Serve Manager that enhance efficiency, and the importance of seller psychology in negotiations. He reflects on navigating change and finding growth opportunities in a fragmented market, encouraging a fresh perspective on entrepreneurship.
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From Service to Ownership
- Raj Kankaria was served divorce papers and asked the process server about the pay, sparking his interest in the field.
- He quickly became certified and eventually bought the process-serving company he worked for, Lone Star Attorney Service.
Fragmented Industry Poised for PE
- The legal process-serving industry is highly fragmented with mostly small mom-and-pop shops.
- Raj believes this sector is ripe for private equity consolidation due to its fragmentation and growth potential.
De-escalating Paper Service
- Raj approaches serving papers with tact, never saying "you've been served" and quickly de-escalating tense situations.
- He prioritizes controlling emotions to minimize conflict during service delivery.
