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You’ve Been Served: Buying a $1.3m Process-Serving Company

Acquiring Minds

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Navigating Change in Process Serving

This chapter explores the unique characteristics and counter-cyclical nature of the process-serving industry, emphasizing the potential for consolidation amid hyperfragmentation. It discusses the implementation of AI to improve efficiency while retaining human roles, alongside the emotional challenges of organizational change. Additionally, the speakers share personal insights on seizing opportunities in adversity, encouraging a reevaluation of societal perceptions of work.

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