Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Introduction
00:00 • 2min
Zach's Story of a Technical Company Not Fitting In
01:33 • 2min
How to Train a Technician to Handle Details Well
03:11 • 2min
The Importance of Competence in Delegating
04:49 • 2min
How to Win an Apprenticeship
06:33 • 6min
The Importance of Being a Good Leader
12:05 • 2min
The Importance of Leadership in Extreme Environments
13:37 • 2min
The Importance of Ego in Recruiting
16:01 • 2min
The Importance of Setbacks
17:53 • 2min
Entre Leadership Summit Live Stream
19:28 • 5min
How to Make a Living as a Dentist
24:48 • 3min
The Ritz Carlton Is Doing Something Wrong
28:02 • 2min
The Importance of Giving Away
30:23 • 2min
How to Charge for Your Service
32:15 • 4min
How to Enforce a Cancellation Policy and a Fee With Grace and Kindness Without Being Taken Advantage Of
36:35 • 2min
How to Deal With a Squeaky Customer
38:06 • 2min
How to Deal With a 2%er
40:09 • 2min
The Importance of Being Realistic in Your Business
42:11 • 4min