The Jered Williams Show #108 This Phone Script Made Me $17M (steal it)
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Aug 2, 2024 Jered, a multi-million dollar plumber, shares his game-changing phone script that has raked in $17 million for his business. He walks through how to effectively grab a customer's attention and build rapport while addressing their needs. Jered emphasizes handling objections and closing the sale with confidence. Co-host Joel enriches the conversation with practical insights from their journey. They discuss strategies for launching new ventures, optimizing business operations, and mastering customer interactions, all with a blend of humor and experience.
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Jered's Plumbing Business Journey
- Jered scaled his plumbing business to $5M in revenue and sold it for $5M after years of failures and learning skills.
- He emphasized mastering skill sets and refining business processes over chasing growth for growth's sake.
Hire Human Customer Service Rep
- Hire a human CSR to answer phones instead of a call center for better customer handling.
- A CSR can answer calls, respond to online messages, manage schedules and increase booking efficiency.
Confident Pricing Changed Business
- Jered switched from low-ball fixes to confident pricing after realizing customers value fast, professional service.
- Charging $259/hr and marking parts 100% brought in thousands daily and boosted his confidence and profits.