Masters of Scale

Rapid Response: Build government back – better, w/Jen Pahlka (Code for America, USDR)

Apr 23, 2020

Jen Pahlka, founder of Code for America and co-founder of U.S. Digital Response, discusses the urgent need to modernize government infrastructure. She highlights how local governments are rapidly evolving in response to COVID-19, utilizing tech and design thinking. Pahlka shares impactful stories of community volunteers revolutionizing operations and emphasizes data-driven strategies for better crisis management. She also underscores the importance of bridging the digital divide to ensure equitable access to government services for all citizens.

37:27

Episode guests

Jen Pahlka

AI Chapters

Episode notes

Intro

2min

Transforming Government Through Technology

19min

Enhancing Government Response Through Data and Automation

3min

Evolving Government Outreach and Innovations

6min

Bridging the Digital Divide in Government Services

8min

Crisis Management and Culinary Ventures

4min

In the US, local governments are leading the response to COVID-19 – making decisions and gathering data at a speed and scale never before seen. And many of them are asking Jen Pahlka for help. The founder and past chair of Code for America, she co-founded U.S. Digital Response, a nonpartisan group that matches experts with local governments to work on tech, comms and operations. She shares what she's seeing right now – and paints a bold, big-picture vision of what a modern government could do in the years to come. Interviewed by editor Bob Safian.

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