Rapid Response: Build government back – better, w/Jen Pahlka (Code for America, USDR)
Masters of Scale
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Transforming Government Through Technology
This chapter highlights the establishment of initiatives like Code for America and the U.S. Digital Service aimed at enhancing government services through technology and design thinking, particularly in response to the challenges posed by the COVID-19 pandemic. It discusses the role of volunteers in expediting governmental responses and modernizing operations, showcasing how community involvement can drive significant change. The narrative emphasizes the importance of user-centric design and the transformative potential of integrating tech talent into public service roles.
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