#166: Michael Bungay Stanier—Practical Tools for Handling Workplace Conflicts
Mar 18, 2024
auto_awesome
Discover practical tools for handling workplace conflicts with insights from bestselling author Michael Bungay Stanier. Learn how to improve emotional intelligence, manage conflict, and navigate workplace dynamics effectively. Turn workplace tensions into opportunities for growth and collaboration through open communication and mutual respect.
Recognize and challenge the narratives we subscribe to in order to navigate situations effectively and alleviate unnecessary stress.
Creating an environment that fosters individual growth and transformation enhances work experiences, leading to improved productivity and fulfillment.
Deep dives
Recognizing and Challenging Self-Narratives
It's crucial to recognize and challenge the stories we tell ourselves as they can lead to tension and frustration. Whether dealing with leadership roles, personal relationships, or workplace conflicts, understanding the narratives we subscribe to is essential. By questioning the validity of these stories, we can uncover if they are true, inaccurate, or biased, allowing us to navigate situations more effectively and alleviate unnecessary stress.
Nurturing Growth and Excellence at Work
Work is not just about completing tasks but providing a platform for personal growth and evolution. Creating an environment that fosters individual potential and transformation enhances work experiences. Encouraging continuous learning and development instead of stagnation can lead to improved productivity, engagement, and fulfillment in the workplace. Such an approach aligns with achieving greatness and evolving into one's best self.
Psychological Safety and Conflict Resolution
Psychological safety is essential in both professional and personal environments. Addressing conflicts requires a delicate balance of understanding between safety and vitality. Developing relationships based on trust, emotional intelligence, and effective communication can facilitate conflict resolution. By acknowledging feelings, judgments, and needs, individuals can navigate tensions constructively and cultivate environments conducive to growth and collaboration.
Navigating Bullying Behaviors and Asserting Boundaries
Dealing with assertive or bullying personalities necessitates assertiveness and boundary-setting. Recognizing the need for assertive discussions and clarifying expectations can mitigate unease and prevent conflicts from escalating. Initiating candid conversations to address power dynamics and conflicting perspectives can help in establishing healthier working relationships. Seeking support from allies or mentors and considering conflict management strategies can contribute to diffusing tensions effectively.
When we ignore conflicts in the workplace, it can actually make things worse. It can make people less interested in their jobs, cause good employees to leave, and ultimately impact the bottom line of your business. Sweeping conflicts under the rug doesn’t make them disappear. It makes them grow and fester which can lead to a toxic work environment and higher turnover rates. So what’s the best way to approach difficult conversations at work so that it fosters a culture of open communication and mutual respect?
In this week’s episode, host Donald Miller and producer Bobby RIchards are joined by Michael Bungay Stanier, bestselling author of The Coaching Habit and How to Work with Almost Anybody. A leading expert in workplace relationships, Michael shares his tips on improving emotional intelligence, managing conflict, and using psychological tools to navigate workplace dynamics more effectively. You’ll walk away knowing how to deal with common problems that cause strain at work and how to better handle those challenging situations. Tune in and learn how to turn workplace tensions into opportunities for growth, connection, and collaboration!
--
STUCK TRYING TO GROW YOUR BUSINESS? SUBMIT YOUR QUESTION FOR A CHANCE TO HAVE DON COACH THROUGH IT ON THE SHOW: BusinessMadeSimple.com/Podcast
ORDER COACH BUILDER, DON'S NEW BOOK, AND TRANSFORM YOUR EXPERTISE INTO A LUCRATIVE CONSULTING CAREER: CoachBuilderBook.com/Podcast
IF YOU'RE SERIOUS ABOUT IMPLEMENTING A PLAN TO GROW YOUR BUSINESS AND REVENUE, FLIGHT SCHOOL IS FOR YOU! JOIN NOW: SmallBusinessFlightSchool.com.