18min chapter

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#166: Michael Bungay Stanier—Practical Tools for Handling Workplace Conflicts

Business Made Simple Podcast

CHAPTER

Navigating Workplace Conflicts with Open Communication

The chapter explores practical strategies for handling workplace conflicts by fostering open communication and creating a safe environment for expressing thoughts and concerns. It addresses the challenges of managing sales in high-pressure environments while emphasizing the importance of building relationships and understanding customer perspectives. Additionally, it delves into the dynamics of conflict resolution, self-awareness, and the significance of direct communication in addressing workplace issues.

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