
#166: Michael Bungay Stanier—Practical Tools for Handling Workplace Conflicts
Why That Worked – Presented by StoryBrand.ai
Navigating Workplace Conflicts with Open Communication
The chapter explores practical strategies for handling workplace conflicts by fostering open communication and creating a safe environment for expressing thoughts and concerns. It addresses the challenges of managing sales in high-pressure environments while emphasizing the importance of building relationships and understanding customer perspectives. Additionally, it delves into the dynamics of conflict resolution, self-awareness, and the significance of direct communication in addressing workplace issues.
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