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#166: Michael Bungay Stanier—Practical Tools for Handling Workplace Conflicts

The StoryBrand Podcast

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Unraveling Workplace Drama through Questioning

This chapter explores a phrase that aids in diffusing workplace drama by questioning one's internal narratives, highlighting the role of emotional intelligence in conflict resolution. It delves into the dynamics of the drama triangle and emphasizes the importance of shifting from reactive responses to curiosity for better conflict resolution.

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