Negotiate Anything

Struggling to Be Heard? Learn the Secret of Super Communicators — with Charles Duhigg

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Apr 11, 2025
Join Charles Duhigg, bestselling author of The Power of Habit and Supercommunicators, as he unpacks the secrets of effective communication. He shares how many conversations falter despite good intentions and reveals the three types of conversations that shape our connections. Discover the power of asking meaningful questions, the 'matching principle,' and how to avoid one-upping to truly listen. Duhigg emphasizes that mastering communication is a learnable skill, essential for fostering deeper understanding in both personal and professional relationships.
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ANECDOTE

Duhigg's Marital Miscommunication

  • Charles Duhigg's arguments with his wife, despite her good advice, sparked his research.
  • He realized they had different conversation types, she practical, he emotional.
INSIGHT

Three Conversation Types

  • Every discussion has different kinds of conversations: practical, emotional, and social.
  • Successful communication requires recognizing and matching the current conversation type.
ADVICE

Ask Deep Questions

  • Ask deep questions about values, beliefs, or experiences to diagnose communication problems.
  • Deep questions invite meaningful responses, revealing mindsets and potential tensions.
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