The AI in Business Podcast Fighting First Party Fraud and Chargebacks in e-Commerce - with Jeff Otto of Riskified
May 29, 2024
Jeff Otto, CMO of Riskified, discusses the rise of first-party fraud and chargebacks in e-commerce, highlighting the challenges faced by businesses. The conversation delves into the importance of technology like AI for fraud prevention and customer experience enhancement. Strategies for navigating e-commerce fraud, chargebacks, and identity verification are explored, emphasizing the need for efficient processes and data-driven approaches.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 2min
Tackling First-Party Fraud in E-commerce
01:58 • 18min
Identity Verification, Fraud Prevention, and Customer Experience Enhancement in e-Commerce
19:49 • 3min
Navigating the Landscape of First Party Fraud and Chargeback Prevention in e-Commerce
22:50 • 2min
Navigating E-commerce Fraud and Chargeback Challenges
24:49 • 2min