The AI in Business Podcast

Frank Hattann, Chief Commercial Officer at Ocorian with a rich history at Microsoft and PayPal, dives into the heart of AI integration in financial services. He reveals why firms remain stuck in manual processes, emphasizing that mindset is the true barrier to transformation. The conversation highlights the urgency of adapting to AI to enhance customer engagement and operational efficiency. Frank dispels myths about AI adoption and shares insights on shifting from reactive to proactive, data-driven systems, all while maintaining the essential human touch.

Ryan Anderson, CEO and Founder of Filevine, dives into the transformative impact of AI on legal operations. He discusses how legal teams can shift from reactive to proactive workflows using agentic AI systems. The episode reveals the challenges posed by overwhelming data and the necessity of structured information for effective decision-making. Anderson emphasizes the balance between AI capabilities and human judgment, underscoring the importance of trust and data governance in integrating AI responsibly within legal frameworks.

Patricio La Rosa, Head of End-to-End Decision Science at Bayer Crop Science, dives into AI's groundbreaking influence on clinical trials. He reveals how AI tools like metagenomics and NLP enhance biomarker discovery and improve patient outcomes. Patricio discusses building trust with patients and balancing transparency in innovative practices. His insights challenge industry leaders to view clinical trials as collaborative partnerships, urging a shift toward data-driven approaches that prioritize patient engagement and efficient workflows.

Join Joe Troy, Senior Manager of Site Risk at Amazon, and Dwight Hill, Vice President of Retail & Consumer Products at Turing, as they dive into the transformative power of AI in retail. Joe reveals how AI-driven video analysis is revolutionizing loss prevention, making anomaly detection faster and more efficient. Dwight discusses the role of generative AI in personalizing customer experiences and optimizing pricing strategies, emphasizing the importance of data unity and human oversight in deployment. This engaging conversation highlights practical AI applications and their significant ROI in retail.

In this engaging discussion, Rad Desiraju, Director of Worldwide Industry Advisory at Microsoft, and Mike Geyer, Head of Digital Twins at NVIDIA, dive into the future of manufacturing. They explore how AI-powered 3D digital twins are revolutionizing real-time monitoring and optimization of production. The duo highlights the shift from basic dashboards to immersive, simulation-based platforms, emphasizing the importance of edge computing. They also tackle challenges in implementation and the critical need for security in these advanced technologies, making a compelling case for strategic AI adoption.

Bryan Willett, Chief Information Security Officer at Lexmark, shares his extensive expertise in cybersecurity and IT infrastructure. He discusses the crucial balance between cloud and on-prem AI deployments, emphasizing speed, costs, and data security. Bryan introduces the governance triad of security, privacy, and AI teams to ensure ethical AI practices. He navigates the challenges of IoT data management and stresses the importance of strategic insights for IT leaders, including early security integration and ongoing training to combat emerging threats.

Marie Flanagan, Director of Product Management at IQVIA, delves into the transformative impact of AI and automation on drug safety workflows. She discusses how natural language processing (NLP) and automation tools enhance adverse event detection, especially through social media monitoring. Marie highlights the partnership between technology and regulatory bodies like the FDA, emphasizing a shift towards transparent, patient-centric safety practices. She also stresses the importance of optimizing workflows before digital adoption to maximize the benefits of AI in healthcare.

Join Zar Toolan, General Partner and Head of Data & AI at Edward Jones, as he dives into the critical strategies for aligning AI with corporate goals in financial services. He discusses overcoming barriers to AI adoption and the importance of human-centered change management. Zar emphasizes responsible AI principles, the competitive edge of data, and the evolving talent strategies necessary for success. With insights on whether to build, buy, or partner for AI technologies, this discussion is essential for leaders aiming to thrive in the intelligence age.

Join Bryan Willett, Chief Information Security Officer at Lexmark, as he explores transforming cybersecurity into a strategic advantage through AI partnerships. He emphasizes the importance of transparency and proactive security measures that enhance collaboration and streamline processes. Bryan highlights the critical role of development hygiene in identifying risks before product release and discusses the cultural shifts needed in security teams to keep pace with AI innovations. Discover how attention management and automation are becoming essential in navigating emerging cyber threats.

Miranda Jones, SVP of Data & AI Strategy at Emprise Bank, discusses the crucial role of responsible AI in the financial sector. She highlights the need for safe, experimental environments for employees to cultivate their skills. The podcast touches on why domain-specific models are more effective than generic ones, especially in ensuring compliance and building trust. Jones also emphasizes the importance of a measured, human-centric approach to AI adoption, balancing innovation with ethical considerations to mitigate risks.