FranklinCovey On Leadership

Kim Scott: Radical Candor Requires Radical Respect

14 snips
Jul 15, 2025
Kim Scott, bestselling author of Radical Candor and Radical Respect, shares her wealth of experience coaching C-suite executives. She discusses the delicate balance between honesty and caring in feedback, urging leaders to approach communication with transparency. The conversation also tackles the evolving landscape of leadership with AI, emphasizing the need for responsible tech management. Additionally, Scott highlights the role of fiction in fostering empathy, showcasing how stories can enhance leadership skills.
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ANECDOTE

Caring Personally Beats Money

  • Kim Scott learned the importance of caring personally in management while hiring workers in the Soviet Union.
  • She realized that money alone wasn't enough; personal care was what truly motivated people.
INSIGHT

Radical Candor's Core Principle

  • Radical Candor requires combining personal care with direct challenge.
  • Failing either causes common pitfalls like obnoxious aggression or ruinous empathy that harm relationships and effectiveness.
ANECDOTE

The Cost of Avoiding Feedback

  • Kim Scott shared a story about 'Bob', an underperforming but liked coworker she avoided confronting properly.
  • Her delay to give honest feedback hurt Bob, the team, and ultimately led to his firing, which was harmful for all.
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