The CMO Podcast

Lessons from the Next Generation CMO Academy at Deloitte University

9 snips
Jan 8, 2025
Norm Yustin, Customer Activation and Growth Global Practice Leader for Russell Reynolds, shares insights on the evolving CMO role and the balance between internal talent development and external hiring. Colie Edison, the WNBA's first Chief Growth Officer, discusses innovative strategies to enhance the league's brand and engage young female athletes. They delve into the importance of customer-centricity in marketing, the balance of creativity and analytics, and the emotional intelligence required for effective leadership.
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ANECDOTE

Yustin's Son's Career

  • Norm Yustin's son inspired him with his dedication to international law.
  • His son's goal is to prosecute war criminals, sparked by witnessing the Ukrainian war's impact on students.
ANECDOTE

Sisterly Advice

  • Norm Yustin's sister, an accountant, encouraged him to pursue business after he left pre-med.
  • Recognizing his blend of creativity and math skills, she suggested a business career path.
ADVICE

Modern CMO Skills

  • Focus on customer activation and growth, not just the traditional marketing department tasks.
  • Modern CMOs require diverse skills, including performance marketing, analytics, e-commerce, and AI.
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