How Delise Simmons Thinks About Making Organizational Values Actually Mean Something
Apr 17, 2024
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Delise Simmons, the culture maven behind the Culture Think Tank, discusses the vital link between organizational values and actionable behaviors. She stresses the importance of authentic values in shaping company culture and ensuring employee satisfaction. Delise shares insights on overcoming leadership inconsistencies and the challenges of employee anxiety in a post-COVID world. With experiences from Southwest Airlines, she offers strategies for fostering a disciplined culture that elevates engagement and performance, vital for today's evolving workplace.
Leaders must translate organizational values into specific, actionable behaviors to create a culture where employees understand and embody these principles.
Utilizing data to assess cultural dynamics and employee sentiment empowers leaders to implement targeted initiatives that enhance morale and engagement.
Deep dives
Transforming Values into Actionable Behaviors
Many organizations possess stated values, yet they often lack the associated behaviors that bring these values to life. Leaders frequently list these values as abstract concepts without translating them into specific, demonstrable actions. This disconnect leaves employees unclear about how to embody these values day-to-day. Therefore, it is crucial for leaders to identify and communicate the behaviors that align with their values to ensure that they are not merely slogans, but actionable principles that guide workplace culture.
The Importance of Unique Core Values
To foster a genuine organizational culture, it is essential to move beyond generic expressions of values to identify what truly differentiates a company. Successful organizations cultivate values that resonate with their specific mission and vision, ensuring they reflect the unique culture they aspire to create. Sticking with commonplace values can dilute a company's identity, ultimately making it indistinguishable from others in the same industry. Organizations must rigorously evaluate and adapt their values to hold relevance and help create a distinct corporate identity.
Overcoming Common Leadership Challenges
Leaders often face resistance when trying to implement meaningful change related to organizational values and culture. This resistance can stem from a perception that values exercises are merely performative or from a fear of accountability and conflict within the team. To combat this, leaders should establish a culture of transparency and encourage dialogue around the values' practical implications. By actively engaging employees in discussions about the real-life applicability of their values, leaders can foster a more inclusive culture that embraces accountability and collective growth.
The Role of Data in Shaping Culture
Leveraging data to comprehend cultural dynamics within an organization is a powerful way to drive improvement. Companies can assess employees' feelings and needs, creating a feedback loop that ensures leaders are attuned to their team's challenges. This data-driven approach also helps to identify patterns, such as anxiety levels among staff, which can significantly impact performance and turnover rates. By understanding these metrics, organizations can create targeted initiatives that bolster morale, engagement, and overall cultural health.
On today's episode of "How Leaders Think," host Kenny Lange engages in an in-depth conversation with Delise Simmons, the culture maven behind the Culture Think Tank. They delve into the dynamics of leadership behaviors that cultivate trust, the pivotal role of employee satisfaction, and the profound effect of organizational anxiety on performance. Delise shares critical insights on the importance of aligning company values with actionable behaviors, the challenges in fostering a disciplined culture, and strategies for engaging remote employees. Leaning on experiences from her time with giants like Southwest Airlines and JetBlue Airways, Delise offers invaluable guidance for leaders striving to shape vibrant, values-driven work environments.
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