Can't Stop the Growth CSTG 241: Fixing Team Dysfunction With Vulnerability-Based Trust with Andrew Hasty
Dec 2, 2025
Andrew Hasty reveals that team dysfunction, not lack of talent, drives failure in home service businesses. He emphasizes the critical role of vulnerability-based trust in enhancing performance. Through personal anecdotes from his life, he illustrates how perfectionism and fear contribute to blame cultures. Hasty encourages leaders to embrace vulnerability by admitting mistakes and seeking feedback. He also challenges listeners to identify their own strengths and weaknesses, fostering growth within their teams.
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Trust Is Built By Vulnerability
- Trust in teams is vulnerability-based, not just reliability or consistent performance.
- You must be willing to expose faults and shortcomings to enable real trust.
From Defensive Kid To Open Learner
- Chad recounts his childhood defensiveness with his dad about basketball criticism.
- He contrasts that with a later, vulnerable golf lesson where he accepted coaching and improved.
Trainer Who Felt He Needed Answers
- Chad tells of Drew Gomez, a plumber turned trainer who felt he had to always have answers.
- Chad advised Drew to stop forcing perfection so others can learn and make mistakes safely.
