

Multiday Marketing, Websites, and Tour Design
Jan 12, 2023
Mat Newton, founder of Tourism Tiger and an experienced player in the tour industry, shares insightful strategies for multiday tour operators. He discusses effective website design and the importance of user experience. Learn how to engage customers through storytelling and innovative marketing approaches. Mat emphasizes thoughtful tour design to enhance guest satisfaction and highlights the significance of automation in customer engagement. Finally, he explores the unique challenges and opportunities within Australia’s diverse tourism landscape.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 2min
Evolving Tourism Marketing Strategies
02:12 • 17min
Designing for Engagement in Tourism
19:23 • 23min
Crafting Memorable Guest Experiences Through Thoughtful Tour Design
42:13 • 4min
Human-Centered Design and Effective Marketing Systems
46:01 • 4min
Harnessing Automation for Effective Customer Engagement
49:56 • 3min
Exploring Australia's Hidden Gems
52:35 • 7min