

CSM Quick Lesson: Upselling Tactics with Jan Young
In today's CSM Quick Lesson with Jan Young, we explore the ideal timing, the right person, and the perfect product for expansion. Don't erode trust by selling too aggressively!In other words, nurture relationships pre-sale but focus on needs post-sale.
You can find the full conversation below:
YouTube - https://youtu.be/63GecVQZ1qE
Spotify - https://open.spotify.com/episode/0WE3pzr5cdWmYfyhboPdzX?si=b50c779f91434f1f
Linkedin:
Jan Young - https://www.linkedin.com/in/jan-young-cx/Bayron Toruno - https://www.linkedin.com/in/bayron-toru%C3%B1o-solano-3a9408113/
Nav Thomas - https://www.linkedin.com/in/navneeththomas/
Needing couching? Check Jan's website - https://www.janyoungcx.com/
Check out CXxchange - https://www.thecxxchange.com/
Follow us on:
Instagram - https://www.instagram.com/cstalkspodcast/
Tik-Tok @customer.success6
Explore Our Podcast Website - https://cstalkspodcast.com/