The Simmer
Gregg Majewski CEO, Craveworthy Brands
Aug 20, 2024
Gregg Majewski, CEO of Craveworthy Brands, an innovative restaurant platform company, shares insights on scaling in a competitive market. He discusses how his company achieved explosive growth, reaching 200 locations and $200 million in sales within just 18 months. Majewski emphasizes the importance of brand differentiation and effective support for franchisees. He also tackles the challenges of integrating technology while preserving personal service in dining, and outlines Craveworthy's ambitious plan to develop 500 more restaurants and aim for a billion-dollar valuation.
37:07
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Quick takeaways
- Gregg Majewski emphasizes that applying a startup growth mindset allows Craveworthy Brands to rapidly scale and thrive in the competitive restaurant sector.
- The podcast highlights the balance between technology and human interaction in dining, focusing on the need for hospitality training for younger employees.
Deep dives
Technology's Impact on Restaurant Hospitality
The conversation begins with a critique of the role of technology in dining experiences, focusing on an influential restaurant critic's opinion that technology has made restaurants less hospitable. The critic argues that the integration of technology, like digital ordering and kiosks, has contributed to a faceless atmosphere in restaurants. Respondents counter that technology has become essential for property management and addressing operational realities, such as staffing shortages. They believe that while the critic's concerns hold some validity, they overlook how technology can actually enhance service if used correctly.
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