
Gregg Majewski CEO, Craveworthy Brands
The Simmer
Navigating Modern Dining: Tech vs. Service
This chapter explores the challenges and complexities within the modern restaurant industry, emphasizing the interplay between technology and customer service. It critiques the ongoing debate about technology's role in enhancing or detracting from the dining experience, setting the stage for insights from a guest expert on evolving hospitality trends.
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