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Gregg Majewski CEO, Craveworthy Brands

The Simmer

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Challenges and Innovations in the Restaurant Industry

This chapter explores the hurdles faced by the restaurant industry, particularly its slow technological adaptation and the impact of inflation on pricing strategies. It critiques the perception of technology replacing personal service and discusses the disconnect between restaurant owners and lawmakers regarding key issues like tip wages. Additionally, the chapter highlights the role of third-party delivery services and the need for innovative solutions to meet changing consumer expectations.

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