

EP133 The Shared Problem of Alerting: More SRE Lessons for Security
9 snips Aug 7, 2023
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The Human Cost of Alerting Noise
- Alerting noise, especially unnecessary waking up, causes significant suffering and has far-reaching negative consequences.
- It's not just a minor inconvenience; it impacts health, finances, and overall well-being.
The Backhoe and the Gas Line
- Someone using a backhoe hits a gas line because shovel-users never had the power to do so and didn't mark them.
- This highlights the short-sightedness of resisting automation, missing the bigger picture of efficiency.
Error Budgets and Actionable Alerts
- SRE uses error budgets and burn rates to determine the urgency of an issue, not just the current amount of error.
- Focus on the rate of error budget depletion for actionable alerts, like when you'll run out of budget soon.