Battery's Take on Managing and Measuring R&D Spend
Jan 29, 2025
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Discover how R&D spending is key to SaaS success, yet often overshadowed by sales and marketing. Unpack the complexities of measuring R&D ROI and learn why traditional metrics like lines of code fall short. Explore a five-step framework that emphasizes granular tracking and holds teams accountable. Hear insights on optimizing budgets, enhancing productivity, and leveraging customer feedback for better outcomes. Plus, find out how AI might revolutionize R&D capabilities in the near future!
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Quick takeaways
Allocating R&D spend into specific categories and holding teams accountable can significantly improve measurement of R&D impact on growth.
Focusing on metrics tied to product outcomes rather than traditional ROI allows for a better understanding of R&D success and performance.
Deep dives
Importance of R&D in SaaS Growth
Software companies typically allocate approximately 30% of their revenue to research and development (R&D), significantly less than the amounts spent on sales and marketing. However, while sales and marketing metrics receive substantial attention due to their measurability, R&D remains less scrutinized despite its critical role in product development and growth. The correlation between R&D expenditure and growth rates shows that companies growing at rates below 15% allocate around 22%, while those exceeding 25% increase their spending to about 31%. This indicates that a stronger focus on R&D could potentially lead to substantial growth, though establishing direct metrics and accountability for R&D remains a challenge for many organizations.
Evaluating R&D Investment and Productivity
The podcast discusses various methods for assessing the return on R&D investments, emphasizing the need for metrics to gauge productivity. A notable example shared was Lauren Kelly's work, which illustrated that companies could gain between $0.80 to $1.40 in new revenue for each dollar spent on R&D. However, there is skepticism regarding the use of traditional ROI metrics for R&D, as they often do not adequately capture the complexities of product development and its delayed effects on revenue. The importance of measuring R&D success through business goals tied to product outcomes is highlighted, stressing that proper evaluation can lead to a better understanding of how R&D drives company performance.
Framework for R&D Budgeting and Management
A five-step framework for effectively managing R&D budgets is proposed, which includes allocating funds top-down and breaking R&D into granular categories. This approach allows companies to differentiate between spending aimed at market expansion versus enhancing existing products, fostering clearer accountability. The discussion emphasizes the necessity for product managers to consolidate insights from sales, customer service, and market trends to guide R&D efforts effectively. By establishing metrics for success and holding teams accountable, companies can more accurately gauge R&D's impact on their growth and operational efficiency in a fast-evolving market.
Max Schireson and Jason Mendel, from Battery Ventures recently published an article on Managing and Measuring R&D spend including key metrics from the DORA and SPACE frameworks and they also introduced their own 5 step R&D measurement framework including:
Allocate top down
Break R&D into granular buckets (not a lump sum)
Listen to product-adjacent teams that are customer-facing
Be deliberate about measuring success of R&D projects
Hold the full team accountable
The article also includes benchmarks from Battery Ventures portfolio company, LinearB.
If you are interesting in best practices on measuring R&D productivity, this episode is a great listen!