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Optimizing R&D Budgets in SaaS Companies
This chapter explores essential metrics for managing engineering in SaaS companies, focusing on operational benchmarks like deployment frequencies and rework rates. It introduces a five-step framework for effectively measuring and allocating R&D budgets while emphasizing the importance of granular tracking and accountability. The discussion also highlights best practices for enhancing R&D effectiveness through customer insights and ensuring that spending contributes to product success and growth.