

Resilience in Sales
Apr 8, 2025
Jim "Pouli" Pouliopoulos, a Force Management Facilitator and author of *How to Be a Well Being*, dives into resilience in sales. He highlights the importance of focusing on what you can control amidst challenges, emphasizing self-reflection and honesty. Pouli discusses leveraging frameworks like MEDDICC to recover from slumps and the need for deeper motivations beyond financial rewards. He advocates embracing change and using tools like journaling to build adaptability, making resilience a vital asset for sales success.
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Resilience Defined by Persistence
- Resilience is like a child learning to ride a bike, falling and getting up repeatedly.
- It means controlling your actions regardless of past events and continually moving forward.
Control What You Can
- Control only what you can, such as the questions you ask and your reactions in sales conversations.
- Focus on empathy and serving customer needs rather than pushing your agenda.
Honest Self-Assessment in Slumps
- Be honest with yourself about your effort and sales activities during a slump.
- Be curious about what is actually causing poor results and seek help to improve.